(4.0 / 5)1906+ Ratings

Alyaka Reviews

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Overall Rating

4.0
8 Reviews
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About Alyaka

Alyaka.com is an online retailer that sells niche beauty brands globally. They offer a unique selection of makeup and skincare products, including brow pencils, masks, blushes, lip tints, and much more. All of the products on this list are natural and organic, ensuring the best possible ingredients for your skin. From skincare to makeup, they've got you covered. They also have a lifestyle magazine and a beauty box of their favorite products. Alyaka's luxury bath products, niche perfumes, organic skincare, and beauty solutions are handpicked to offer artisan-quality loveliness. They stock the best organic and natural beauty brands from all over the world. Their latest arrivals include products from Susanne Kaufmann, Oskia, Ilia Beauty, Odacite, and many more. Whether you're looking for a new skincare routine or just want to try out some new products, Alyaka has got you covered.

Alyaka Pros & Cons

Pros of Alyaka.com:

  • Unique Selection of Products: Alyaka offers a unique selection of niche beauty brands, including brow pencils, masks, blushes, lip tints, and more.
  • Free Shipping: Free shipping is available for orders over £40.
  • Global Shipping: Alyaka ships worldwide, providing a wide array of shipping and delivery options.
  • Speedy Delivery: Orders are dispatched quickly, with many customers reporting fast delivery times.
  • Payment Flexibility: Accepts payments in GBP, USD, and EURO, with additional options like PayPal and Klarna.
  • Quality Samples: Provides quality samples with orders, allowing customers to try products before purchasing.

Cons of Alyaka.com:

  • Customer Service Issues: Some customers have reported delays in shipping, with one order taking over two months to arrive.
  • Slow Customer Service Response: There have been instances where customer service responses were slow or unresponsive.
  • Shipping Restrictions: Perfume orders require special courier services due to shipping restrictions.

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Alyaka Customer Reviews (8)

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Vilborg Lúthersdóttir
Vilborg Lúthersdóttir
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Feb 13, 2023
Eileen Eager
Eileen Eager
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Feb 12, 2023
Charles Webber
Charles Webber
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Feb 11, 2023
Willie Candelario
Willie Candelario
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Feb 10, 2023
Richard Sears
Richard Sears
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Feb 10, 2023
Marie Eriksen
Marie Eriksen
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Feb 9, 2023
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Damion Wilson
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Feb 9, 2023
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Gabriel Sousa
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Feb 6, 2023

Alyaka Customer’s Q&A

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Alyaka Features and Benefits

Key Features and Benefits of Alyaka.com:

  • Natural and Organic Products: Alyaka offers a wide range of natural and organic beauty products, including skincare, bodycare, and makeup.
  • Therapeutic Properties: Products like coconut oil are packed with therapeutic properties, providing nourishing and moisturizing benefits, especially in hair care.
  • Free Shipping: Free UK and worldwide shipping on all orders available, starting from £40.
  • Beauty Benefits Guide: Comprehensive guides on the benefits of organic beauty products and specific ingredients like coconut oil and vitamin C.
  • Sample with Every Order: Natural and organic beauty samples included with every order.

Alyaka Pricing

Alyaka.com offers a variety of natural and organic skincare, makeup, and bodycare products at different price points. Here are some examples of their products and their prices:

  • Oskia Skincare The Wellness Edit: $58.00
  • InLight Beauty Skincare Essential Gift Set: $77.00
  • Rahua Enchanted Island™ Hair Care Set: $82.00
  • RMS Beauty Shine + Define Gift Set: $49.00
  • Ilia Beauty Holiday Lip set: $46.00
  • Aurelia London On-the-Glow Heroes Gift Set: $68.00
  • Susanne Kaufmann Hydration Starter Set: $45.00
  • Susanne Kaufmann Face Starter Set: $35.00
  • Wildsmith Skin Peptide Powerhouse Gift Set: $180.00
  • Evolve Organic Beauty Happy Hydration Stocking Filler: $14.00
  • Susanne Kaufmann On The Glow Collection Set: $170.00
  • Aurelia London City Skin Mini: $23.00

Please note that prices are subject to change and it's always best to check the website for the most up-to-date information.

About alyaka.com Payment Method?

Alyaka.com accepts payments in three main currencies: GBP, USD, and EURO. The currency you see depends on your location, which is determined automatically based on your IP address. If you pay using a card not in any of these currencies, the payments processing bank will convert your total to your local currency at the currency exchange rate on the day of your order.

In addition to card payments, you can also pay for your order through PayPal. Alyaka.com also offers KLARNA payment solutions for certain regions. KLARNA is a flexible payment solution that allows you to pay for your order after you receive it. You'll receive an email with payment instructions within two days from KLARNA after your order's confirmed. You'll then have 30 days to try on your order and only pay when you’re happy. You can complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card.

Please note that payment in cash is not provided. If you are returning an item or products to Alyaka.com for a refund, the refund will be made by the original or agreed payment method, no later than 14 working days after they have received the goods.

Alyaka FAQs

FAQ

What shipping options are available with Alyaka?

Alyaka offers a variety of shipping options worldwide, and you can contact Customer Service for any special accommodation requests. During checkout, you can review your entire order including your address and location before submitting your transaction.
FAQ

Are orders outside the European Union subject to VAT?

Orders outside the EU fiscal area are VAT-free, and prices are reduced accordingly.
FAQ

Can I return an item?

Alyaka offers a refund on all unopened and unused items returned within 28 days of receipt in their original re-saleable condition.
FAQ

How do I request a return?

To return an item, you must first request a Return Merchandise Authorisation (RMA) and then follow the instructions provided. Delivery charges are not refunded during the extended returns period, and if the order value no longer qualifies for free shipping, delivery charges will be deducted from the refund.
FAQ

What is the policy for faulty, damaged, or incorrect items?

If you receive a faulty, damaged, or incorrect item, you should contact customer service immediately. The returns policy does not apply to such items.
FAQ

About alyaka.com Prices and Cost?

Alyaka.com is an online store that offers a variety of natural and organic skincare, makeup, and bodycare products. Here are some examples of their products and their prices:

  • Oskia Skincare The Wellness Edit: $58.00
  • InLight Beauty Skincare Essential Gift Set: $77.00
  • Rahua Enchanted Island™ Hair Care Set (2 x 275ml, 1 x 30ml): $82.00
  • RMS Beauty Shine + Define Gift Set: $49.00
  • Ilia Beauty Holiday Lip set: $46.00
  • Aurelia London On-the-Glow Heroes Gift Set: $68.00
  • Susanne Kaufmann Hydration Starter Set (1x 5ml, 1 x 15ml): $45.00
  • Susanne Kaufmann Face Starter Set: $35.00
  • Wildsmith Skin Peptide Powerhouse Gift Set (1 x 50ml, 1 x 30ml): $180.00
  • Evolve Organic Beauty Happy Hydration Stocking Filler (1 x 10ml): $14.00
  • Susanne Kaufmann On The Glow Collection Set (1x50ml, 2x 15ml): $170.00
  • Aurelia London City Skin Mini: $23.00

They also offer free shipping for orders over £40. Please note that these prices are subject to change and it's always best to check the website for the most up-to-date information.

FAQ

How long does it take to receive my order from Alyaka?

Alyaka aims to process and ship your order within 24 hours of receiving it, except during promotions or high order volume periods, where it may take 48–72 hours. For orders placed before 1:00 PM (Pacific Time) from Monday to Friday, they typically process them on the same day. The delivery options are fully tracked (with the exception of Free Standard Delivery). For International Tracked Delivery, it usually takes 7-10 business days. However, specific delivery times are dependent on locations. Weather conditions and airport customs could also be a factor in the delivery of your order. If you have not received your order within the times stated for your destination and you have noticed unusual activity on your tracking number, you should contact Alyaka for help. For orders to International destinations that are delayed, please check if your order has been held in customs clearance. You may be required to pay sales tax or customs duty. Parcels are considered “lost” by their standard delivery service once they have been in the postal system for a period of 21 working days for international orders. If your order is considered "lost", you should contact Alyaka for further assistance.

FAQ

About alyaka.com Popular Products and Services?

Alyaka is an online retailer that sells niche beauty brands globally. They offer a unique selection of makeup and skincare products, including brow pencils, masks, blushes, lip tints, and much more. Some of the popular products on their website include the Susanne Kaufmann On The Glow Collection Set, Aurelia London City Skin Mini, Oskia Skincare The Wellness Edit, InLight Beauty Skincare Essential Gift Set, and the Rahua Enchanted Island™ Hair Care Set. They also have a bestsellers list which includes natural and organic products, ensuring that customers are getting the best possible ingredients for their skin. The brand is also known for their unique-to-you sample sets. They offer a wide range of global brands like Chado, Ellis Faas, and Yarok. Alyaka also provides financing options through Klarna and ships worldwide.

FAQ

alyaka.com Return Policy?

Alyaka.com offers a refund on all goods in accordance with your legal “cooling off” rights which allow you to cancel your contract with them within 14 days of receiving the goods. This policy applies if you haven’t legally cancelled the contract during the 14-days “cooling off” period but still want to return an item during their extended returns period which lasts until 28 days from your receipt of the goods. Alyaka will offer you a refund on unopened and unused items returned to them within this extended returns period provided they are in their original re-saleable condition. For hygiene reasons, they cannot offer refunds on items that have been used or opened. To return any items to Alyaka during the extended returns period, you need to request a Return Merchandise Authorisation (RMA) by contacting their customer service team. Returns cannot be processed without a RMA.

As for their shipping policy, Alyaka ships worldwide and offers a wide array of shipping and delivery options for your online orders. Shipping costs are calculated depending on destination. They provide Courier Delivery services by all major courier companies – i.e. Fedex, UPS, Interlink, and DHL Express. This ensures optimum customer service, and a tracking number as soon as your order is dispatched for delivery. Specific delivery times are dependent on locations. Weather conditions and airport customs could also be a factor in the delivery of your newly-ordered items. Perfume is considered a dangerous good, due to shipping restrictions and can only be shipped through special courier services. They use FEDEX for all order containing perfume. When ordering, please make sure that you choose “Fedex Fragrance Delivery” if your order contains any perfume. Otherwise they won’t be able to complete and deliver your order.

FAQ

What is the contact information for Alyaka customer service?

The contact information for Alyaka customer service is as follows:

  • Address: 34 South Molton Street, Marylebone W1J 5BF
  • Phone Number: 0808 164 8918
  • Customer Support Email: customercare@alyaka.com

Please note that their working hours are from 08:00 to 18:00, Monday to Friday. They aim to reply within 2 working days, excluding Bank Holidays.

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